Privacy Policy

Privacy Policy

Introduction

Welcome to https://aurora-personal-injury-claims.denvermetroattorney.net (hereinafter referred to as “Aurora Personal Injury Claims,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://aurora-personal-injury-claims.denvermetroattorney.net.
  2. Any mobile applications or software we offer.
  3. Online services and tools provided by Aurora Personal Injury Claims.
  4. Interactions through various communication channels, such as emails, phone calls, SMS, and social media platforms.

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site. These entities have their own privacy policies, which govern the data they collect and use.

Processing Activities

This Privacy Policy outlines how we process your personal data in various scenarios:

  1. User Accounts: When you create an account with us, we collect and store account information, including your name, contact details, and login credentials.
  2. Payments: For any financial transactions, we securely process payment information, such as card details, billing addresses, and payment history.
  3. Communications: We may reach out to you via email, phone, or text messages for updates, newsletters, or promotional offers. You can manage your communication preferences through our unsubscribe mechanism.

Personal Data Collection

Aurora Personal Injury Claims collects multiple types of personal data, including:

  1. Account Details: This includes user names, passwords, and related information to secure your account access.
  2. Payment Information: Credit card or debit card numbers, expiration dates, CVV codes, and billing addresses are collected for secure transactions.
  3. Financial Data: We may store banking details and financial records related to your interactions with us.
  4. Purchase History: Information about products or services you’ve purchased, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network information.
  6. Location Data: When you access our services on a mobile device, we may collect your geographic location data to provide localized content or services.
  7. Feedback and Reviews: We encourage user feedback, which can include personal experiences, ratings, and comments.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may access basic profile information from these platforms.
  9. Product Interactions: Data about how you interact with our products or content, such as pages visited, features used, and purchase behavior.

We gather this data through various means: user input forms, website analytics tools, browser cookies, and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance your experience with our services. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functionality of our website, such as enabling you to log in or navigate through secure areas.
  2. Preferences: Cookies store user preferences and settings to remember them across sessions.
  3. Analytics: Analytics cookies help us understand how users interact with our site, providing insights for optimization.

Users can manage their cookie choices via our built-in Cookie Manager, allowing you to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected or as required by law. Once the retention period expires, we securely delete or anonymize the information unless subject to a legal obligation to preserve it.

Security Measures

Aurora Personal Injury Claims implements robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  2. Access Controls: Strict access controls are in place, ensuring that only authorized personnel can access confidential data.
  3. Regular Audits: Regular security audits and assessments help us identify and mitigate potential vulnerabilities.
  4. Data Backup: We maintain secure backups of our databases to prevent data loss.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If your information is inaccurate or incomplete, you can ask for its correction.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  4. Restriction: You may limit our processing of your data for specific purposes.
  5. Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  6. Objection: You can object to the processing of your data for marketing or other non-essential purposes.
  7. Non-Discrimination: You are entitled to equal services without discrimination based on your data preferences.
  8. Appeals and Complaints: You have the right to file appeals or complaints with our privacy officer or relevant regulatory authorities.

To exercise these rights, please contact our Data Privacy Team at your convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data security, or to exercise your rights as described in this policy:

We value your trust, and our commitment is to maintain the highest standards of data protection and transparency.